Complaints

How to Make a Complaint

If you wish to make a complaint, you can contact us at any time using the details below. We are committed to resolving your concerns promptly and fairly.

Our Commitment to You

We take all complaints very seriously. Once we receive your complaint, we will begin our investigation promptly and will contact you to gather any additional information we need in order to fully understand and resolve the issue.

We aim to handle all concerns fairly, transparently, and as quickly as possible.

A copy of our Client Complaints Procedure is available on request.
Globus Payments - Dedicated support

Get in Touch

Email

complaints@globus-payments.com

Post

Unit GA-00-SZ-L1-RT-102
Level 1, Gate Avenue
South Zone, DIFC

Submit a Complaint

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Complaint Submitted

Thank you for reaching out. Our team will review your complaint and respond within 5 business days.